Return and Cancellation Policy for VERSE

Last updated: 2024-02-26

Thank you for shopping at VERSE. Please read this policy carefully. Your satisfaction is our priority, and we want to ensure a transparent and hassle-free experience for you.

1. Refund Policy
Products are non-refundable once delivered or sold.
If you have any questions about our Refund, Return, and Cancellation Policy, please contact us at +8801400542008. We are here to assist you and ensure your shopping experience with us is positive and satisfying.
Delivery Policy

Thank you for choosing VERSE as your trusted online product or service provider. This Delivery Policy outlines the terms and conditions regarding the delivery of products and services purchased through our platform. By placing an order with us, you agree to comply with and be bound by the following policies:
Order Processing Time:

Orders are typically processed within 3-5 business days from the date of purchase.
Processing times may vary depending on the nature of the product or service.
Delivery Methods:
We offer various delivery methods, including standard shipping, express shipping, depending on the nature of the product or service.
Shipping Addresses:

It is the responsibility of the customer to provide accurate and complete shipping information.
We are not responsible for items delivered to incorrect addresses provided by the customer.

Delivery Confirmation:

Upon successful delivery, customers will receive a confirmation email with relevant details, including tracking information (if applicable).
Shipping Delays:
While we strive to meet all delivery timelines, unforeseen circumstances such as weather conditions, customs delays, or other external factors may cause delays. We appreciate your understanding in such situations.
Returns Due to Non-Delivery:
If a product is returned to us due to non-delivery (e.g., incorrect address provided), the customer will be responsible for any additional shipping charges.
Contact Information:

If you have any questions or concerns regarding your order or our delivery policy, please contact our customer service team at watchversebd@gmail.com or +8801400542008